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Introduction
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LancerGroup.com is a graphic-intensive, information website standardized for virtually every computer system and internet connection. Generally, LancerGroup.com has been designed and optimized for the latest computer hardware, broadband internet access (ie. DSL or cable) and a variety of internet browsers. This doen't mean that this website will not work on slower computers or dial-up internet access. In actual fact, LancerGroup.com will work with any type of system but performance will depend on how current you computer hardware is and the speed of your internet connection. If you are using dial-up on a slower computer (500mhz or slower), you can expect slower performance than someone who has broadband and a fast computer.
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LancerGroup.com has undergone extensive testing to assure optimum performance and complete compatibility with most types of computers (Windows and MAC), web browers and internet connections. These tests have revealed that under certian circumstances, this websites download performance is considerably slower when using dial-up internet access and a slower computer (500mhz or slower). If your system fits this criteria, you may experience slow download speeds while visiting LancerGroup.com (one page may take up to 7 minutes to download, depending on the page size and amount of graphics on the page). We appoligize for any inconvenience this may cause. Our recommended solution for this problem is system upgrades and moving over to some type of broadband internet access.
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If you are experiencing any type of problem with the performance of our website, we strongly recommend that you read the following sections. We outline what system requirements will give you optimum download performance, as well, we have included a Troubleshooting section the may assist you with your problems. If you require assistance with your problem, contact the webmaster of Lancer Group International for immediate help.
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Minimum System Requirements
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As mentioned, LancerGroup is designed for big bandwidth computer systems but will work with almost every type of computer but the performance is limited to how fast your computer and internet access is. If your computer does not conform to these minimum system requirements, you should still be able to access our website but you should expect considerably slower download times.
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MINIMUM SYSTEM REQUIREMENTS FOR OPTIMUM PERFORMANCE
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LancerGroup.com is best viewed using a monitor resolution of 800 x 600 (max. 1024 x 768).
WINDOWS USERS
Operating System: Windows 98 / NT / 2000 / ME / XP
Processor Speed: 500 mhz or higher (Pentium and AMD)
Required RAM: 64 megabytes or higher
Required Modem: 56K dial-up, DSL, Cable or higher
Video Card: SVGA (min. 800 x 600)
Compatible Web Browsers: Internet Explorer 4.0 or higher, Netscape Navigator 4.7 or higher
MACINTOSH USERS
Operating System: Mac OS 8.6 or higher
Processor Speed: 200 mhz or higher (PowerPC)
Required RAM: 64 megabytes or higher
Required Modem: 56K dial-up, DSL, Cable or higher
Video Card: SVGA (min. 800 x 600)
Compatible Web Browsers: Internet Explorer 4.0 or higher, Netscape Navigator 4.7 or higher
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NOTE: If you are currently using a web browser other than Internet Explorer or Netscape Navigator (ie. Opera or Mozilla), you may or may not experience some difficulties as LancerGroup.com was designed for use with Internet Explorer and Netscape Navigator. Some testing has been done using Opera and Mozilla but we have yet to complete the series of testing that we do to ensure complete compatibility and optimized performance. If you experience problems with one of these web browsers, please contact the webmaster for immediate assistance.
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Performance Disclaimer for LancerGroup.com
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While Lancer Group International has made every reasonable effort to assure proper usabilty and functionality of LancerGroup.com for most compter systems and internet configurations, we do not guarantee proper usabilty or functionality while using LancerGroup.com as we have no direct control over a users personal computer hardware, software or internet settings.
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The section on Minimum System Requirements is subject to change without notice. This is due to the constant changes and improvements occuring with modern computer technology.
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Questions Regarding the Minimum System Requirements
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Any questions or concerns about our Minimum System Requirements (this includes further technical support) should be directed to the Lancer Group International Customer Feedback at: Customer Feedback, Lancer Group International, 311 Saulteaux Crescent, Winnipeg, Manitoba, Canada, R3J 3C7, Telephone Number: 1-204-889-7422, Fax Number: 1-204-897-3663, Email: credit@lancergroup.com. We'll work hard to provide an acceptable solution but if you are not satisfied, the Manager will become involved in the resolution of your problem or concern.
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Policy Section Revised on May 21, 2004.
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